Privacy Policy

1. Introduction

This Privacy Policy explains how Savithri Trust (“Trust”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal information when you use our website or contact us online. We are committed to handling personal data responsibly and in line with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (to the extent applicable).

2. Who We Are

• Entity: Savithri Trust
• Address: Goutham's Diabetes and Hormone Care, 29-28-76, DasariVari Street, Suryaraopeta, Vijayawada 520002, Andhra Pradesh
• Phone / WhatsApp: +91 891-9945096
• Email: savithritrust@gmail.com

Individual trustee names are not required in this Privacy Policy. Access to personal data is limited to authorized persons of the Trust as needed for communication and programme coordination.

3. Information We Collect

We may collect the following categories of information:

• Identity & Contact Data: name, phone number, email address, and city/location details you provide.
• Enquiry / Programme Data: subject of enquiry, message content, preferred programme (such as CME, awareness session, or education request), and related details.
• Communication Data: records of calls, emails, WhatsApp messages, or form submissions related to your enquiry.
• Technical Data: IP address, browser type, device information, and basic usage logs (if enabled through hosting/analytics tools).
• Health-related information (limited): only what you voluntarily share in enquiry forms (for example, a general concern about Type 1 diabetes education). The Trust does not use this website as a clinical record system.

4. How We Collect Information

• directly from you through website forms, phone, email, or WhatsApp;
• when you request a CME, awareness session, or other programme;
• automatically through cookies or similar technologies (if used);
• from publicly available sources only where lawful and relevant.

5. Purpose of Processing

We use personal information for the following purposes:

• responding to contact forms and programme enquiries;
• scheduling, confirming, rescheduling, or following up on sessions;
• providing Trust information and programme-related communication;
• improving website experience and support quality;
• maintaining records required for operations and compliance;
• protecting against fraud, misuse, or security incidents;
• complying with applicable legal and regulatory obligations.

6. Legal Basis / Consent

Where required, we process your personal data based on your consent, or for legitimate uses connected with responding to your request, organising Trust programmes, and fulfilling legal duties. You may withdraw consent for optional communications at any time by contacting us, without affecting processing already completed lawfully.

7. Sharing of Information

We do not sell your personal information. We may share data only with:

• authorized persons of the Trust for programme coordination and communication;
• service providers supporting website hosting, email, messaging, maps, or IT security, under confidentiality and purpose limitations;
• government authorities, regulators, or courts where disclosure is legally required;
• professional advisors (for example, legal/compliance) when reasonably necessary.

8. Data Retention

We retain personal information only as long as needed for the purposes stated above, or as required by applicable law, Trust record-keeping needs, and dispute-resolution requirements. Enquiry data that is no longer required may be deleted or anonymized.

9. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online method of transmission or storage can be guaranteed as fully secure.

10. Cookies and Similar Technologies

Our website may use essential cookies for basic functionality and, where enabled, analytics cookies to understand website performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.

11. Children’s Privacy

Where information relates to a child or young person (including Type 1 diabetes awareness enquiries), it should be submitted by a parent or legal guardian. We do not knowingly collect children’s data for marketing purposes.

12. Your Rights

Subject to applicable law, you may request:

• access to personal data we hold about you;
• correction of inaccurate or incomplete data;
• withdrawal of consent for optional processing;
• deletion of data where retention is no longer necessary or legally required;
• information about how your data is processed.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

13. Third-Party Websites

Links to Google Maps, YouTube, Instagram, WhatsApp, or other external platforms are governed by those third parties’ privacy policies. Please review their policies before sharing information on those platforms.

14. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date. Please review it regularly.

15. Grievance / Privacy Contact

For privacy questions, data requests, or complaints, contact:
Savithri Trust
Goutham's Diabetes and Hormone Care, 29-28-76, DasariVari Street, Suryaraopeta, Vijayawada 520002, Andhra Pradesh
Phone: +91 891-9945096
Email: savithritrust@gmail.com